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School Pix F.A.Q.

Is it possible to place a single order for multiple siblings?

Yes! Click on "Did you get another access code?" under the main menu "Login". You can enter up to five access codes at the same time. This way you will have access to all available photos.


I received an email with login information -
how can I order photos?

After you have placed an order or registered with

the online shop, you will receive an email with

login credentials. Using your email and the new

password, you can use the "Customer Login" to

enter your personal gallery, order photos, and

check the status of your orders.


How long will the delivery take?

The delivery time depends on the payment, the products you’ve ordered, and delivery method. The payment must be confirmed before your order can be processed. Orders which include free shipping to schools are processed in bulk 5-10 business days after the order deadline. See your school info for final date for group order. Delivery time may also vary depending on the type of products ordered.


Can I crop the images?

Yes. You will find this option within the shopping cart. If you crop the image, an enlargement of the selected area is created. Look for the stars which indicate whether the photo's resolution is sufficient for the enlargement.


I rarely order online - how can I order my photos here?

Select a photo that you like from your album and click "Order photo.” Then select the product of your choice, enter the desired quantity, and click on "Add to cart." When you have placed all of the photos you like into your shopping cart, click "Cart" on the top right of the screen and follow the instructions.


Will you do additional retouching on my child's photo(s)?
Please make a note during check-out and we'll let you know if your request is possible!  


I'd like to order several copies of my favorite image, is there a discount?
YES!  There are several COLLECTION options available - be sure to click "packages" when you select your image for substantial savings over a la carte print prices. 


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